New Member: Mandarin Oriental, Tokyo
The British Chamber of Commerce in Japan (BCCJ) welcomes Mandarin Oriental, Tokyo to our expansive membership base. A cultural icon within Tokyo, we are delighted to welcome one of Tokyo's most well-known and beloved hotels in the region.
Rooted in Nihonbashi, the historic centre of the city, Mandarin Oriental, Tokyo reflects a district shaped by centuries of commercial and cultural exchange, where tradition and contemporary life continue to coexist. The urban essence of Tokyo’s most storied neighbourhood is expressed through this connection to place, offering a perspective shaped by both history and ongoing transformation.
Situated within the upper levels of the Nihonbashi Mitsui Tower, the hotel offers sweeping views across the city skyline, extending towards the Tokyo Skytree and, on clear days, Mount Fuji. Room interiors reflect a contemporary and refined aesthetic, informed by Japanese style and a sense of calm.
As Mandarin Oriental Hotel Group’s first property in Japan, the hotel has established a considered presence within Tokyo’s luxury hospitality sector. Its work is guided by a commitment to craft time-enriching experiences that transform the ordinary into the exceptional across every aspect of the guest journey.
The hotel’s culinary offering includes a collection of award-winning restaurants and bars defined by creativity, technique and a strong sense of place, alongside a highly regarded spa providing a restorative setting dedicated to wellbeing. Spaces for gatherings and celebrations provide an elegant setting for both private occasions and business engagements.
Meet David Collas
General Manager of Mandarin Oriental, Tokyo
Why did you join the BCCJ?
We joined the BCCJ to strengthen our engagement with the British and international business community in Japan. We see great value in connecting with globally minded organisations and individuals who share a commitment to excellence, innovation, and cross-cultural exchange.
What do you most hope to gain from your time as a member?
We hope to build meaningful and long-lasting relationships with fellow members, gain deeper insights into market trends, and explore opportunities for collaboration. We also look forward to contributing to the community by offering our expertise in hospitality and creating memorable experiences for BCCJ members.
What makes your organisation unique in your industry or market?
Our organisation differentiates itself through personalised service tailored to each guest and meticulous attention to detail. While maintaining international standards, we seamlessly incorporate the unique character of Tokyo and Nihonbashi, creating experiences that go beyond accommodation to deliver truly memorable and culturally enriching moments.
What recent achievements or milestones are you most proud of?
We are particularly proud of our consistent recognition for delivering exceptional event execution and outstanding guest experiences. Mandarin Oriental, Tokyo has been awarded the prestigious Forbes Travel Guide Five-Star rating for both the hotel and spa for 12 consecutive years, reflecting our unwavering commitment to excellence and highly personalised service.
In addition, several of our restaurants have been featured in the MICHELIN Guide as Selected Restaurants, and our spa has received numerous international accolades, further reinforcing our position as a leading luxury hospitality destination in Tokyo.
We are equally proud of our team's ability to adapt to an ever-evolving market environment while continuously maintaining and elevating our service standards, strengthening our role as a trusted partner for both corporate and individual clients.
What kind of collaborations or connections are you most interested in building through the BCCJ?
We are especially interested in building partnerships with companies that value high-quality hospitality for their events, meetings, and client engagement initiatives. We are also keen to collaborate on creative events, cross-industry initiatives, and community-driven activities that bring people together and create lasting value.
