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Foundations of Conflict Management: Masterclass with Helen Iwata

Thursday 29 Aug | 12.00 - 13.30

One of the leading causes of stress in the workplace comes from internal conflict, an issue only exacerbated by remote and hybrid work. A 2022 workplace conflict report by The Myers-Briggs Company found that nearly 1 in 4 employees think their managers handle conflict inadequately, whilst poor communication is the runaway leading cause of disputes.

Location

BCCJ Office

Price

Members: ¥0

Non Members: ¥3,000

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Written by Sam Maddicott

One of the leading causes of stress in the workplace comes from internal conflict, an issue only exacerbated by remote and hybrid work. A 2022 workplace conflict report by The Myers-Briggs Company found that nearly 1 in 4 employees think their managers handle conflict inadequately, whilst poor communication is the runaway leading cause of disputes.

Workplace conflicts might be inevitable. However, we can control how to approach disagreements between conflicting parties in a thoughtful and understanding way. Managing conflict requires interpersonal skills, empathy and an understanding of a few essential conflict management techniques. On August 29, the BCCJ is pleased to welcome Helen Iwata of Sasuga Communications K. K. to share some practical “less effort, more impact” techniques that allow us to better mediate disputes, promote a more collaborative workplace, and take some of the pressure off ourselves too.

Please note: Food will not be served at this event. However, guests are very welcome to bring their own lunch.

Helen Iwata | President, Sasuga Communications K. K.

Helen Iwata – known as “The Less Effort More Impact Coach” – helps busy business professionals in Japan and beyond to do brilliant work without sacrificing their personal lives. Originally from the UK, Helen has lived and worked in Japan for over 30 years.

During her ten years with McKinsey & Company in Tokyo, she served as manager of client communications and trained consultants and clients in leadership, teamwork, and communication skills, including presentations and meeting facilitation.

In May 2013, Helen established her own business and is now the go-to expert for multiple multinationals to design and lead their high-level training and coaching programs.

Helen served for 6 years as faculty for the Tokyo University Executive Management Program and won the 2017 Waseda University Teaching Award for her Strategic Thinking and Communication MBA course.

She’s coached thousands of business professionals throughout Japan, as well as in Australia, China, Hong Kong, India, Indonesia, the Philippines, Poland, Singapore, the United Kingdom, and the United States.

She is a popular and energetic speaker, having taken the stage at FEW (For Empowering Women), Google’s Womenwill, Nikkei’s Woman Expo, TEDx Roppongi, the British, French, and Swedish Chambers of Commerce, and numerous corporate events.

Helen is a Nikkei Woman Smart and Nikkei doors columnist, author of the Japanese book Eigo no Shigoto-jutsu, published by Shogakukan, and host of the Sasuga! Podcast, which ranked #2 in Apple Podcast Japan Careers All Time ranking in 2021.

She’s a wife, mother, and… a karate world champion!

Helen Iwata | President, Sasuga Communications K. K.

Helen Iwata – known as “The Less Effort More Impact Coach” – helps busy business professionals in Japan and beyond to do brilliant work without sacrificing their personal lives. Originally from the UK, Helen has lived and worked in Japan for over 30 years.

During her ten years with McKinsey & Company in Tokyo, she served as manager of client communications and trained consultants and clients in leadership, teamwork, and communication skills, including presentations and meeting facilitation.

In May 2013, Helen established her own business and is now the go-to expert for multiple multinationals to design and lead their high-level training and coaching programs.

Helen served for 6 years as faculty for the Tokyo University Executive Management Program and won the 2017 Waseda University Teaching Award for her Strategic Thinking and Communication MBA course.

She’s coached thousands of business professionals throughout Japan, as well as in Australia, China, Hong Kong, India, Indonesia, the Philippines, Poland, Singapore, the United Kingdom, and the United States.

She is a popular and energetic speaker, having taken the stage at FEW (For Empowering Women), Google’s Womenwill, Nikkei’s Woman Expo, TEDx Roppongi, the British, French, and Swedish Chambers of Commerce, and numerous corporate events.

Helen is a Nikkei Woman Smart and Nikkei doors columnist, author of the Japanese book Eigo no Shigoto-jutsu, published by Shogakukan, and host of the Sasuga! Podcast, which ranked #2 in Apple Podcast Japan Careers All Time ranking in 2021.

She’s a wife, mother, and… a karate world champion!

NOTES:

Cancellation policy: For reservations made after Tuesday, August 20 at 15.00, there will be no refunds on cancellations.
No-shows will be charged. We can not accept cash at the door.